SHIPPING:
Item purchased will be shipped out within 1-2 business days after payment is made in full. (unless ordering a custom piece, in which case, shipment will be 7-14 business days after payment)
Shipping Methods:
I ship USPS First Class mail with tracking. If you would like additional protection on your items (insurance, etc) please contact me and I will send you an invoice.
International Shipping Time-line:
I don't offer international shipping at this time as rates are extremely expensive. (it's about $18 to ship a single shirt) Send me a message if you're interested in a specific piece. If you're ok with paying $18 minimum to ship I can calculate the exact postage for you and update the listing for that piece.
REFUNDS AND EXCHANGES
Lost package: Once the package is delivered to the post office, it is out of my hands and I cannot be held responsible for unforeseen circumstances leading to a package not being delivered. All of my packages are mailed directly from the post office with tracking. Please contact me to purchase insurance on your package if you'd like. Please be mindful of the address entered at check out and on your PayPal. Is it up to date?
* lost is described as a package not making it to its intended destination after a 4 week time period (for domestic shipments only) according to the USPS tracking. I am not responsible for packages delivered but never received do to theft or wrong address given on original order.
Because international shipping does not have tracking available, I cannot be responsible for lost shipments. Insurance should be purchased by the customer.
I accept returns on jewelry minus shipping costs within one week of receiving your item. Contact me first please.
I cannot accept refunds or exchanges on clothing so please be mindful of sizing. Measurements are noted in each listing.
Problem with your order that wasn't addressed here? Contact me within 7 days of receiving to resolve.